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Frequent Travellers

Our Frequent Traveller policy is available for those aged 69 and under and who take multiple trips annually.

A Frequent Traveller policy covers unlimited trips in a 12 months period however the length of any one particular trip cannot exceed more than forty-five (45) days. Each trip must involve an overseas destination or a domestic destination of no less than 250kms from your home.

Policy Information

Travel Guard Emergency Assist

Access to Travel Guard 24 hours a day, 7 days a week, in the event of an emergency.

Dependent children

Dependent children under 25 are covered for free.

Spouse and dependant travellers

Spouse and dependants must be travelling with the Policy Holder to be covered.  

Trip Duration

Each trip cannot exceed 45 days.

Age restriction

To be eligible for this policy you must be aged 69 and under.

Australian Residents

Policies are designed for Permanent Residents of Australia.

Policy Benefits

A summary of some of the key benefits can be found below. You should be aware that this is a summary of cover only and the Policy is subject to terms, conditions, limits and exclusion that may not suit your requirements.

For more detailed information about the benefits, exclusions, the circumstances under which the benefits are provided and the process of making a claim please read the Product Disclosure Statement and Policy Wording.

Frequent Travellers aged under 70 Plan

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  Domestic Travel International Travel

Cancellation Fees and Lost Deposits

Unlimited Unlimited

Overseas Medical and Hospital

N/A Unlimited

Emergency Expenses

Unlimited Unlimited

Your Legal Liability

$2,500,000 $2,500,000

Accidental Death

$25,000* $25,000*

Funeral Expenses Overseas

N/A $20,000

Luggage (sub limits apply, please see Section F)

$15,000 $15,000

Home Help

N/A $15,000

Hijack and Kidnap

$10,000 $10,000

Accidental Disability

$10,000 $10,000

Travel Agent Fees

$4,000 $4,000

Cash in Hospital

N/A $6,000

Loss of Income

N/A $5,200

Rental Vehicle Excess

$4,000 $4,000

Overseas Dental (sub limits apply, please see Section E3)

N/A $2,000

Special Events, Missed Connections

$2,000 $2,000

Travel Delay

$1,000 $1,000

Personal Money

N/A $500

Resumption of Journey

N/A $300

* Cover is limited to up to $1,000 each for the accidental death of Your dependant children and grandchiildren under 25 years of age travelling with You.

Travel Guard Emergency Assistance

Travel Guard is a worldwide team of highly skilled doctors and medical professionals who are available by telephone 24 hours a day for advice and assistance in the event of a medical emergency and any associated problems for travellers outside Australia.

In the event of an emergency whilst You are outside Australia, Travel Guard is only a telephone call away anywhere in the world.

Travel Guard is available to assist You every hour of every day as part of Your cover. We will assess Your situation and guide You through the process to solve it. Depending on Your specific needs, we can:

• provide pre-trip advice such as what vaccinations are required and the local medical conditions at Your destination.
• help You in the event of lost luggage, travel documents or credit cards by putting You in touch with the nearest embassy or other
authorities
• when medical care is needed, direct You to suitable medical facilities, monitor Your condition and treatment as well as keeping Your family and friends at home informed
• authorise and guarantee payment of hospital and medical costs
• decide if and when evacuation or repatriation is required and coordinate all facets
• provide help to re-schedule travel plans when Your Trip is interrupted by an emergency

24 Hour Emergency Assistance

To contact Travel Guard from anywhere in the world, call:

+60 3 2772 5592

Reverse charges calls can be made from some countries.

Contact your local operator.

Or email Travel Guard at auassistance@aig.com

Travel Guard Mobile App

Download the Travel Guard Mobile App, available for iPhone and Android, before you leave. The app provides useful information should you need assistance while abroad.