Our Casualty team embraces a range of underwriting capabilities from Public and Products Liability to Environmental, Excess and Umbrella Liability, and Product Recall. To help our brokers win and retain more business with AIG here are some of our underwriting sweet spots and market differentiators along with our dedicated Casualty leaders’ contact details.

Casualty Differentiators

Liability Loss Control

A range of services to help clients prevent losses and reduce their cost of risk including complimentary access to Product Liability training and Liability Risk Consulting, to deliver tailored advisory services to clients.


Multinational Liability

With multinational expertise and decades of experience in providing fully compliant global liability programs for clients through our worldwide network, multinational is an exceptional growth opportunity.

Liability Claims

Our award winning claims team ensure that their technical expertise and efficient turnaround times are delivered throughout every claim. The team can also provide additional client services, such as accident investigation workshops, to help minimise the impact of a claim on business.

Environmental PIER

All clients that purchase an environmental impairment liability policy through AIG have access to PIER Australia, a consultancy service that assists policyholders in resuming their normal business activities, whilst minimising the significant costs that are associated with a pollution event.


AIG Contaminated Products Insurance helps clients manage the effects of a recall through covering key expenses, whilst also providing access to professional crisis management and public relations firms who help to mitigate the financial cost and also reduce any potential for long lasting brand damage.


Stephen Ward

Head of Casualty
+61 3 9522 4896 

Jason Thoroughgood

Head of Casualty Underwriting
+61 3 9522 4827

Lisa Clarke

NSW Underwriting Manager
+61 2 9240 1703

Claire Richards

Crisis Management Manager
+61 2 9240 1778

Keith Gardner

Senior Underwriter
+61 2 9240 1775


Casualty Risk Appetite Summary Sheet