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About AIG


With roots that trace back to 1919, we are a global insurance company with operations in more than 80 countries and jurisdictions. We provide a range of insurance products to support our clients in business and in life, including: general property/casualty, life insurance, and retirement and financial services through our General Insurance, Life and Retirement and Investments business units.

What unites us across all of these products is our commitment to helping our clients prepare for what’s next. We believe that by striving to provide the greatest value to our customers, we can deliver improved operating and financial performance and sustainable, profitable growth. Our strategy is focused on enhancing the value and competitive position of our insurance businesses and investing our capital where we can achieve attractive risk-adjusted returns, while maintaining strong levels of liquidity and capital.

Operating in Australia since 1957, we combine international experience with local expertise. Our worldwide perspective offers the benefits of global experience and anticipation of emerging risks while our local presence provides you with access to professionals who understand your unique market needs. We have offices, technical expertise and underwriting authority in Melbourne, Sydney, Perth and Brisbane.

Click on one of the links below to find out more about AIG

Why AIG Infographic

Watch the Why AIG? video.


Our global perspective offers the benefits of global experience and anticipation of emerging risks while our local presence provides you with access to experienced professionals who understand your unique insurance needs. As we help our customers seize opportunities around the globe, we draw strength, knowledge and powerful perspectives from the people, places and cultures that comprise our organisation.


We are in the business of making promises and keeping them. This, together with quality products and superior service helps us develop efficient, honest, fair and transparent relationships. We work in partnership with our customers and our network of brokers and partners, building strong sustainable relationships to help our customers manage and mitigate the risks they face every day.

AIG traces its roots to 1919, when American Cornelius Vander Starr established a general insurance agency, American Asiatic Underwriters, in Shanghai, China. Since then, an enterprising spirit, ingenuity, and tenacity have built the company into one of the world’s leading insurers, with offices in over 100 countries. The first Australian office opened in Collins Street, Melbourne in 1957. Within just two years, a second office was established in Sydney.

Today, AIG is focused on what it has been known for since the beginning: the willingness and ability to provide insurance coverage to meet the diverse needs of its clients.

Products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. and, in Australia, by AIG Australia Limited ABN 93 004 727 753 AFSL 381686. AIG Australia Limited is a wholly owned subsidiary of American International Group, Inc. (AIG), headquartered in New York.

AIG is a leading international insurance organisation serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.

AIG Australia Limited (AIG Australia) is a general insurance company and is regulated by the Australian Prudential Regulation Authority (APRA).

To improve policyholders’ and other market participants’ understanding of AIG Australia’s capital adequacy position, APRA’s Prudential Standard GPS110 Capital Adequacy requires AIG Australia to publish its capital adequacy position on an annual basis.

AIG Australia’s capital adequacy position has been calculated as at 31 December 2019 and is provided below:

AIG Australia’s Capital Base


Net Assets


Net Surplus/(deficit) relating to Insurance Liabilities


Regulatory Adjustments to Common Equity Tier 1 Capital


Common Equity Tier 1 Capital


Additional Tier 1 Capital


Regulatory Adjustments to Additional Tier 1 Capital


Tier 2 Capital


Regulatory Adjustment to Tier 2 Capital


Capital Base



AIG Australia’s Prescribed Capital Amount


Insurance Risk Charge


Insurance Concentration Risk Charge


Asset Risk Charge


Asset Concentration Risk Charge


Operational Risk Charge


less Aggregation Benefits


Prescribed Capital Amount



AIG Australia’s Capital Adequacy Multiple


Capital Base



divided by

Prescribed Capital Amount


Capital Adequacy Multiple


AIG Australia is a member of the world wide AIG group of companies and is obliged to ensure that all third parties with whom we have an arrangement will abide by the AIG Third Party Code of Conduct.

Third Parties are required to familiarise themselves with this code.

Corporate Citizenship

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.


We Believe in the Power of our Differences


True diversity encompasses more than gender and race. It includes the whole human experience: culture, education, personality, skills, life experiences, and beyond. It’s everything in each person’s life experience that results in unique thinking styles and equips us to meet the challenges of our complex and competitive global marketplace.  Diversity = Talent.



Inclusion is the critical link that enables the benefits of a diverse workforce to come to life, helping us unleash the true power of our differences. Fostering a culture within AIG that actively seeks and encourages diverse backgrounds, life experiences, and thinking styles will help us to better understand, connect with, and serve our clients – fulfilling our mission of being the most valued insurance company in the world.


At AIG, we maintain a global and inclusive mindset to effectively identify, develop, and retain a diverse workforce and to optimize creativity, productivity, and innovation.

Our Talent Programs

- Women’s Executive Leadership Initiative – Global


At AIG, we work together to drive the development of an inclusive workplace. We also leverage education and cross-cultural experiences through Employee Resource Groups to build inclusive leaders and support employee engagement.

Our ERGs

- Women & Allies


The AIG brand is enhanced through our building of key diverse community and supplier relationships, and by tapping diverse perspectives and ideas to enhance global business opportunities

Our External Partners

  • NICI
  • Kidsxpress
  • Clontarf


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Insurance Business  Broker Survey Award for Best Commission Structure

Insurance Business Award for Best Digital Strategy - General Insurer