Claims Contacts

Apple Theft and Loss Claims                                           

03 9522 4099

Apple Customer Care: 1300 321 456

www.aigtheftandloss.com

Mastercard/Citibank Claims                                             

03 9522 4111

apac.mastercard@aig.com   

Personal Accident & Health Insurance Claims

1800 339 663

austclaims@aig.com

Personal Travel Insurance Claims

1800 017 682

AUClaims@aig.com

Business Insurance Claims

Contact the relevant claims team below:

Casualty Claims

Financial Lines Claims

Marine Claims

Property Claims 

For any business related claims please
contact your insurance broker who will
be able to assist you.

If you would prefer to speak to someone
at AIG you can contact us directly or
email the relevent claims team

+613 9522 4000

liabilityclaims@aig.com

finclaims@aig.com

australia.marineclm@aig.com

commercialclaims@aig.com

Business Travel

+613 9522 4779

AUBrokerClaims@aig.com